The Minister of Administrative Development Blesses the Launch of the Complaints Platform: A Step Towards More Transparent Governance

The Syrian Minister of Administrative Development, Mohammad Hassan Al-Sakaf, expressed his support for the launch of the new electronic platform for receiving complaints and reports, announced by the Central Financial Control Authority, in a post on the "X" platform today, Sunday, confirming that it represents a qualitative leap in enhancing transparency and accountability within state institutions.

Al-Sakaf described this step as "bringing the voice of the citizen closer to the relevant authority," contributing to building bridges of trust between citizens and government entities, noting that the platform provides a direct and secure mechanism for reporting administrative and financial violations, thereby enhancing community oversight and limiting corruption.

This development comes as part of the digital transformation adopted by the Syrian government, where the platform has been designed to be an interactive tool that enables citizens to report any violations or shortcomings in performance, with guarantees of confidentiality and seriousness in dealing with reports, as confirmed by the head of the Central Financial Control Authority, Mohammad Omar Qadid.