A manager at the Syrian Commercial Bank revealed a noticeable increase in cases of fraud and theft of bank cards, especially in main ATM areas and during peak times.
He explained that a recent fraud incident occurred at branch number 6, which has around 22 ATMs, where scammers take advantage of the crowded place to pretend to help elderly people, especially retirees, in order to steal their cards, replace them, and obtain their secret codes, allowing them to withdraw money from their accounts without permission.
To combat this phenomenon, the branch management has appointed specialized employees to monitor withdrawal operations, especially during peak times, to ensure the safety of customers and protect them from fraud.
The Syrian Commercial Bank, through its official page, urged cardholders to follow important security instructions, such as not writing the secret code on the card or in easily accessible places, not handing the card to any unknown person, and being cautious when entering the secret code to ensure no one is watching.
The management also emphasized the need to report immediately in case of card loss or theft, and to go to the nearest bank branch to stop the card and protect the account from any unauthorized use.
The bank's management confirmed that quick action and caution are the most important steps to protect customers' money, and called on everyone to adhere to preventive measures to reduce risks.