Lawsuits against Starbucks for hot beverages spilling on customers.
Starbucks is facing legal criticism again after two customers filed lawsuits against the company, claiming serious injuries from hot beverages spilled on them.
In detail, Sabrina Michelle Hermes recounts in her lawsuit that she suffered severe injuries two years ago when a hot drink spilled on her while receiving her order through the drive-thru service at a Starbucks branch in Norwalk near Los Angeles.
The lawsuit states that a cup was not securely fastened on its holder, causing the hot liquid to spill on various parts of her body, including her leg, hip, knee, and feet.
Hermes is seeking financial compensation without specifying the amount, asserting that the company failed to ensure customer safety.
Starbucks responded to the lawsuit through an official spokesperson, stating that the company rejects these claims and intends to defend its position in court.
The spokesperson reaffirmed the company's commitment to high safety standards in all its branches, including procedures for serving hot beverages.
In a similar incident near Los Angeles, specifically in Alhambra, Ernesto Sanchez Avendano filed a lawsuit against Starbucks for severe burns suffered after a hot drink spilled on his knees, claiming that the cup lid was not properly closed. The company has not yet received official notice of this lawsuit, but announced that it will carefully review the matter upon receipt.
These developments follow a court ruling two weeks ago that ordered Starbucks to pay $50 million in compensation to another customer who suffered severe injuries from hot tea spilled on him while receiving his order inside his car in California.
The plaintiff's lawyers, Michael Garcia, described the injuries as third-degree burns in sensitive areas of his body, considering the incident a result of the company's negligence in securing the cup properly.
Starbucks expressed its intention to appeal the ruling, describing the compensation awarded to the plaintiff as "excessive."
